Bug: Mobile OTA update redirects users to “Update App” page even when no store update exists

I’m facing a consistent issue with mobile OTA updates in Bubble native apps.

What’s happening:
When I push an OTA update (no new build submitted to the store), users opening the app are redirected to an “Update App” page / flow, similar to what happens when a new build is required.

However, since this is an OTA update:

  • There is no update available on the App Store / Play Store

  • Users land on a dead-end, because the store does not show any update option

  • This creates confusion and effectively blocks app usage

Expected behavior:

  • OTA updates should apply silently or via an in-app reload

  • The “Update App” redirect should trigger only when a new store build is actually required

Actual behavior:

  • OTA update triggers the same update flow as a store build

  • App opens an update screen even though the store has no update

Why this is a problem:

  • Users think the app is broken

  • There’s no way for them to proceed

  • OTA updates become risky to deploy in production

This seems like a logic mismatch between OTA versioning and store build enforcement.

@nick.carroll

@rishabh2810ag did you deprecate any live versions after deploying the OTA update?

1 Like

Not the current version which was live on the phone.
i am on starter plan so can have only three versions,
but definitely the version that is live on the phone was not deprecated.

This topic was automatically closed after 14 days. New replies are no longer allowed.