Bug: Mobile OTA update redirects users to “Update App” page even when no store update exists

I’m facing a consistent issue with mobile OTA updates in Bubble native apps.

What’s happening:
When I push an OTA update (no new build submitted to the store), users opening the app are redirected to an “Update App” page / flow, similar to what happens when a new build is required.

However, since this is an OTA update:

  • There is no update available on the App Store / Play Store

  • Users land on a dead-end, because the store does not show any update option

  • This creates confusion and effectively blocks app usage

Expected behavior:

  • OTA updates should apply silently or via an in-app reload

  • The “Update App” redirect should trigger only when a new store build is actually required

Actual behavior:

  • OTA update triggers the same update flow as a store build

  • App opens an update screen even though the store has no update

Why this is a problem:

  • Users think the app is broken

  • There’s no way for them to proceed

  • OTA updates become risky to deploy in production

This seems like a logic mismatch between OTA versioning and store build enforcement.

@nick.carroll

@rishabh2810ag did you deprecate any live versions after deploying the OTA update?

Not the current version which was live on the phone.
i am on starter plan so can have only three versions,
but definitely the version that is live on the phone was not deprecated.