Mobile Update: OTAs and Update App Screen

Mobile Beta
1

HI everyone, we released an update earlier this week to the behavior of OTA updates and the Update App screen following some feedback/bug tickets around confusing behavior. More specifically, there was an edge case where a user would only see the update app screen after downloading a new build - which is a pretty poor experience.

Here is now the logic works with the new update:

  • We check to see if the user’s app is on a supported live version on app load in addition to the existing server side action checks
  • If a user downloads the app for the first time or updates the app to a new build and there is an OTA on that build version, the OTA will be applied right away. This will result in a slightly longer initial load time (+1s), but ensure that the first experience with a build is never the update app screen
  • (existing) if a user is already using a build version and an OTA becomes available, the OTA will be downloaded in the background when the app is opened and then applied when it is re-opened. If the build live version was deprecated, the update app screen will be shown and the OTA will be applied the next time the app is re-opened
8 Likes
Timeline native mobile
Mobile Update vs Refresh Page NEEDS FIXING!
2

Thank you for very important for user experience!

3

Hi, the first aab file was uploaded successfully and the app was working fine with all ota updates.

Date - 9/9/2025

I also do have the email and the .aab file.

Had recently published a new build,

Then uploaded the new .aab bundle in the play console and published a new release.

I had to do this due to changes in app permission requirement.

And after that the app is showing update app every time and not working.

From what I found on forum, this looks like due to having deprecated the older version which was live first.

What can I do now ?

WhatsApp Image 2025-11-20 at 17.05.28
WhatsApp Image 2025-11-20 at 17.05.28540×1200 13.2 KB

4

Thank you very much ! Really appreciate.

5

Thanks for this clarification.

6

My advice would be to publish a new build and test from there to ensure that this latest build has the latest code. If you are still seeing the update app screen on that newest build, then that would be an issue.

7

I have published a new version,

The version live on Bubble is the same in the Play console.

I am currently in the closed testing period,

Of the 15 users only 7 have working apps,

Rest 8 are seeing Update screen even after repeated refresh and uninstall/install.

8

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