Danger: Bubble 2-Factor Backup Keys are Not Valid?

I can not get into my bubble account… i lost my phone… i was able to restore all google authentication accounts accept bubble… all 10 keys are either corrupt or not formatted properly and denied by google. How the heck am i suppose to get into my account?

@neerja

DO you know what to do… i see other posts with this issue

@ryan8 Sorry to hear that, we have received a few reports regarding backup codes not working but we are trying to find a pattern. For your immediate issue, please email support and we’ll send you verification instructions to temporarily pause 2FA on your account

1 Like

great thank you :slight_smile:

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