I’ve noticed that the plugin doesn’t work when it’s placed in a popup and used on mobile. When I placed it normally on the page, it works perfectly (desktop & mobile). However, as soon as I use it in a popup, it works on desktop. But on mobile, while I can select the element, I can’t reorder.
Device: iPhone 15 Pro Max
iOS: 26.4.2
Browser: Safari, Chrome, and Google (all tested)
Plugin Version: 1.53.0
Thank you very much for your feedback
Cheers
Patrick
@padyx
Hi Patrick,
Thank you for the detailed report and for sharing the device/browser details.
To help us investigate this further, could you please send us a few screenshots from your Bubble editor showing:
Also, it would be very helpful to know what exactly happens on the user-facing side when the popup is displayed on mobile. For example, does the element become visible but dragging/reordering doesn’t respond, does it freeze, or does anything else happen visually?
Once we have these details, we’ll be able to better understand the setup and check what may be affecting the plugin behavior inside the popup on mobile.
Best regards,
Support Team
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Hi @padyx / Patrick,
I just wanted to quickly follow up on my previous message regarding the reordering issue you were experiencing inside a popup on mobile.
Were you able to grab those screenshots of your plugin configuration, popup layout, and the triggering workflows? Any extra details on exactly what happens visually when you try to drag the element on mobile would also be incredibly helpful.
If you still need assistance with this, please feel free to share those details and we will gladly investigate this further for you! If you managed to find a workaround in the meantime, just let us know.
Best regards,
Support Team
Browse all Zeroqode Plugins for Bubble
As requested, here are the informationen you needed:
I can grab the element, but it won’t place in the new area. It doesn’t push the other elements down or trigger the workflow to save the new index.
If you need any further information, please let me know.
Cheers
Patrick
