I have a file uploader that allows a customer to upload a file.
When the file is wrong, the customer usually click again on that area and it opens a folder that allows him to choose another file. However, this is not something intuitive for some customers (older ones…) that don’t know what to do when they upload a wrong file. As they see the name of their file in the file uploader, they feel they can’t change it and don’t think to click again on the area.
As a result, I added a small trash button beside the file uploader so it can reset the file uploader to initial state (no file selected) when pressed.
I tried several way to do that (workflow with delete file downloaded, add a condition on the file uploader when the trash is pressed etc.) but I am unable to make the trash button works.
Does someone have any idea ?
Thanks a lot !