I was using this setup. Followed some posts on the forum on how to do it and got it working so that I could trigger a workflow successfully. The problem was that when the user clicks the text to initiate the call the trigger doesn’t work, but when they click in the HTML element but not on the text portion it does trigger.
Seems like the use of the click to call function doesn’t allow both to happen (trigger through js to bubble and initiate the call).
Still got to learn a bit about js to bubble and how to setup the workflow trigger from the click of an element though.