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Initial User Setup

I created some users in the database and added custom fields to identify types of users and setup their email addresses, passwords etc.

However when I try to login with the user account I get the error - “Sorry, that’s not the right password”. I am sure the password I setup in the database is the same as the one I try to login with.

Please help me resolve the issue.

Thanks

Most likely this is happening because the passwords are hashed prior to being stored in the DB. You will want to create a workflow that changes those users’ passwords or send them a password reset email with a link to login and set their own password (similar to how WordPress handles this).

I was able to reset the passwords using “Forgot Password” links and login!

thanks!

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