iOS stay logged in issue

Hi team,

Users are being logged out most of the time between app sessions. Push notifications still action but when clicking them to view, the user is already logged out and has to login again. Any fixes for this?

Two questions:

  1. ‘Stay logged in’ is yes but I don’t think this applies to iOS apps?
  2. Is there a way to keep them logged in forever or an extended period?

Thanks!

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BUMP! This is an issue I’ve experienced in both PWA and native versions, and I see this being a real issue for user retention.

Can we get a fix for this?

Yeah, this happens often on iOS. Even with “Stay logged in” set to yes, iOS can clear sessions if the app isn’t opened for a while. Push notifications still work because they use the device token, but when the app opens, the user gets logged out. If you’re using BDK or another wrapper, check if session tokens are being restored properly. Some people use local storage to re-auth silently, but it needs to be handled carefully. iOS doesn’t support “stay logged in forever,” so it’s more about managing sessions as best you can. If you’re looking for more robust solutions or custom handling, working with a team experienced in iOS app development can help streamline session management and improve user experience.

Maybe you have some particular setting? I’ve been logged since the end of March on iOS and I’ve never been kicked out.. I don’t even believe my users otherwise they would have reported it..

This was built with the Bubble mobile builder @laurabairdd - I’m not sure I can use local storage can I?

I also built with Bubble Mobile editor.. write to support for assistance.. maybe they will be able to help you! Or there is also the AI chatbot which is very useful!

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