Issue with Facebook login

Hi all,
I just got this email from Facebook and I haven’t got a clue on how to react to them.
Where do I find the information they ask for in bubble?

What is “app’s use case for the integration”?
Where can I find “Detailed instructions on where we can find and verify the integration/permissions in your app” and “detailed instructions on how we can access your app”?

This is the email I got:


In order to keep our Facebook platform and community safe, we periodically review apps for compliance. Your app, ##### (#####) is being reviewed and we need the following information or action from you in order to approve your app’s continued operation on our platform.

Platforms affected: Connect URL.

We were not able to
1) find any integration to test for platform compliance review in your app,
2) verify the permission use case that you provided during app review.

Kindly provide us with:
- Your app’s use case for the integration(Facebook Login, Invite Friends, Like, Share buttons etc)
- Detailed instructions on where we can find and verify the integration/permissions in your app
- If applicable, detailed instructions on how we can access your app

To continue operating on our platform, we will need to be able to complete a review of your app. Kindly reply back to this email with the requested information. If we do not receive a response by 2020-07-30 12:00 PST, your app will be subject to enforcement.

Thank you for your cooperation in our continued efforts to keep our platform safe.

Facebook Developer Operations Team


  1. You don’t it is in your Facebook Developers Console.
  1. It is all in the “Review” menu

Details on submission here.

The “Use Case for Integration” is just you saying “To allow our uses to login to our app via Facebook as you are so brilliant and stuff”.

They will frequently not see the “Login” button as they will assume they are looking for an actual FB button. Just point it out.

  1. Walk them through how you log in to your app step by step. Provide userid/password.

It is a pain, but they are actually fairly helpful.

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Thank you.
It helped me very much.