Optimize My App - Help with Dropdown Errors - "Sorry, we ran into a temporary bug and can't complete your request. We'll fix it as soon as we can; please try again in a bit!"

Questions
1

So I wrote to bubble and they said I should just ask in the Forum. So here it goes…

I keep getting the “Sorry, we ran into a temporary bug and can’t complete your request. We’ll fix it as soon as we can; please try again in a bit!” error on my site. I believe specifically when selecting a dropdown option that triggers a workflow.

I think this makes it take too long and crashes my app.

Anyone have some suggestions on how to handle this better? I was thinking of just getting rid of the dropdown and use a repeating group in a popup instead. Anyone know if this will speed things up or not?

Thanks again in advance.

1 Like
2

@Emmanuel Can you help me with this? What do you recommend? The bubble team asked me to take it to the forum, but no response.

BTW - My app is connected to a different user name, this is just the username I use at work.

Should I try to get rid of dropdowns to make things go faster you think? Seems like I always have problems when there are dropdowns.

Or do you think I need to add capacity already? I only have less than 130 regular users on my app. Prob less than 20 users log in per day.

Thanks Emmanuel!

3

Really digging up the past here, but did you fix this or change the dropdowns?

I had a user report this error recurring again and again for them so I looked it up in FullStory and it is happening immediately after filling in some dropdowns and clicking a button, so I thinks it’s related to the issue you had

4

Yeah, I can’t remember what it was, but over the years I have learned that when I see that error it usually means the workflow is broken somewhere. Double check your workflow very carefully and do a step by step to see where it breaks. That’s how I normally figure things out now.

If you want me to look at the workflow maybe you can post a screenshot or something so I can look at it. Sometimes it helps to have a set of fresh eyes to take a look.

Hope that helps! :blush:

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1 Like
5

while submitting the form, i am getting this error
“Sorry, we ran into a temporary bug and can’t complete your request. We’ll fix it as soon as we can; please try again in a bit!”
how to overcome this?

6

Hey @anusha :wave:

I know that’s frustrating. It’s such a generic error message that it’s hard to figure out.

Typically, I see this bug when trying to save a geographic address. Does your workflow contain an address you are trying to save?

You can troubleshoot by removing the fields one at a time and running the test. Then you will know exactly which field is causing the error.

Does that make sense? :blush: