Please help me fix this error "Workflow could not run, Too many event trigger"

We have paid for the BDK plugin and the app workflow work well on the web & the ios app bdk give us, but unfortunately this error that too many event was trigger keep showing up on the andriod app.
Please have anyone deal with similar issue before that can help out becuase we have made effort to contact the Bdk team but to no avail.

Share more details, ideally a video recording

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