Plugin HTML header not being loaded on app?

Plugin builders
1

Hi!

I’ve been maintaining a couple of plugins since 2020 and today a user came in with a supportcall that apparantly, on his app, the HTML header of my plugin is not loaded/injected at all.

Has anyone seen something similar?

I recall there’s an option somewhere to “not load external resources”, but i cannot find it anywhere (maybe i’m mistaken with another no-code platform?). Besides that i have no clue at all to what may be causing this.

Hoping to get some insights here.

Thanks!

Some visual:

This is his HTML header - the place where normally all plugin-headers go (as you can see the download.js is loaded which is part of another plugin). but besides that one, i’m missing the stuff from my plugin - and frankly, some other plugins as well.

image
image1058×210 18.2 KB

2

Is the screenshot the html header section of the plugin in the editor or the html of the final page?

3

It’s the HTML of the final page (that the end users receives). In my plugin i basically have two tags which should have been there :slight_smile: in the aggregate

4

I just received word that uninstalling / reinstalling the plugin fixed the issue. Sounds like there’s a bug there.