SaaS Stripe subscription

[hacker]

Hey,

I have a Saas that charges users a subscription with Stripe (with Bubble’s Stripe plugin).

To subscribe, I have a workflow that goes:

1. Subscribe user to a plan
2. Terminate workflow if result of step 1 is empty
3. Make changes to user, etc…

And I also have 2 webhooks:

1. invoice.payment_succeeded, for when an invoice payment attempt succeeds, and I send
2. invoice.payment_failed, for when an invoice payment attempt fails

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So, when a user tries to subscribe and everything goes well, all the steps in the workflow are done, the invoice.payment_succeeded is triggered which sends a succeed email to the user.

But when a user tries to subscribe and it fails, it terminates the workflow and the invoice.payment_failed is triggered which sends a failed email to the user.

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But yesterday a user tried to subscribe, and the subscription failed, thus the workflow terminated. But the invoice.payment_failed was triggered, and sent an email to no user (the to in the email was empty because I didn’t had the client id). And in Stripe the subscription status is incomplete

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1. What does incomplete means?
2. What webhook is needed of this case?
3. And also, are there any other essential webhooks needed for a SaaS?

Thanks in advance

[cmarchan]

Hello @hacker

The Stripe subscription object can have one of seven statuses:

One approach is to leverage Bubble’s deep integration with Stripe if you want to rely less on webhooks related to the success or not of a subscription payment.

If you use Bubble’s Stripe plugin you can monitor the status of the Stripe subscription object with this expression:

This way you can build conditionality into your app’s different functions that depend on the status of a subscription pretty easily .