Bubble shared cluster database maintenance Feb 23 11:30 pm Eastern
Bubble will be briefly down from 11:30-11:40PM ET Sunday, Feb 23 due to shared cluster database maintenance.
We apologize for any interruption this causes.
EDIT:
Getting a lot of questions about this so here it is: the team said everything will be down. Bubble itself and everything hosted in it in the shared cluster.
Why would you not do this 24 hours earlier so it falls on everyone’s weekend and outside of business hours but still in a low traffic time in North America?
How do I explain this to my clients that their apps will go down in the middle of a trading day for 10 minutes for scheduled maintenance?
heard Josh. Obviously I’m not part of the engineering team working on this but it’s been a long time coming. It’s necessary so we can upgrade our databases and enable a whole host of improvements/upgrades.
The team said they looked at the times with the lowest amount of traffic to try and minimize the impact. It should only be a few minutes but of course any service disruption at all sucks and we are sorry about that.
Can you please elaborate on what the “downtime” means?
Will apps be down? Will editor be down? Will apps be slow? Will all regions be down or some? Is there a possibility for us to display some “scheduled maintenance” bit on our apps?
How confident are we that it is 10 minutes only?
Can it be done in batches such that it is off peak hours of respective regions depending on the locations that apps serve?
So anyone going to our website will get what error? Site not reachable? Site not found etc?
At this time what will happen to bubble.io main website? Will it also get same unreachable error or will it have some elegant message like down for maintenance?
Possible for Bubble to prepare a generic “Under maintenance” page for all the websites and show that when the maintenance is going on?
Great. And the start time will be followed as well? Not like late by half hour etc?
@Everyone: How are you all planning to communicate this to your customers? As a prior warning? Or will you feign ignorance and tell “technical issue, we are looking into it” at the last moment? I would prefer to give a prior warning, but it is sounding silly if I say “We are going to be doing some maintenance on Monday morning when you use our platform, almost maximum”. And then it is also absurd if we say we are doing maintenance but not even have a “Under maintenance” page on the website, which is the usual norm for these.
Thanks for the response @ihsanzainal84 . Interesting. Are you suggesting DNS level redirection? Won’t that take time to propagate and then to get reverted? Or some other kind of redirection? Can you guide on how to go about it?
Just use whatever domain provider you are using. Most will have it somewhere. Otherwise a DNS redirect will do the trick, should be more than enough time to propagate before the 23rd.
Then just add additional downtime to your app in the maintenance page to account for the reversion.
@fede.bubble when it is down, will it show Bubble is down or site is not reachable?
This answer helps because we don’t want to show that Bubble is down to our customers. If it shows Bubble is down then we have to find an alternate routes to avoid that
Oh. You are suggesting to do the redirect now itself? Why would you want to do that? Shouldn’t we do the redirection business just for the ten minutes window that is being talked about? That is the reason I felt redirection seems like an overkill as we would want to redirect people to another page only for that brief period.
Good question. Would need clarification on this too.