I am having a simple page where users can manage billing from the website. After they canceled the subscription, I have the stripe webhook calling bubble to update the status of the subscriptions.
The stripe wehbook return successful calling and returned the right stripe customer ID. On the backend API flow, I would search for users, user_subscription_id = request data object customer. I was able to find the users in the database when i am in the development mode. When I switch everything to live, and do the same test, I am not able to locate the user. IE, when I search for users that has the same customer ID, it shows me empty search even though I see it in the database.
I’ve checked all the privacy setting, ignore privacy_setting at back end and even changed user to a public object, but I am still not able to search user based in customer id in live mode.
any thoughts?
(1) webhook looks okay:
(2) the customer id ending is: vzzMj and it was returned in the call
(3) In my live database, for the same user… i have the same customer ID

(4) Finally, this is the setting on the backend flow
and I have privacy setting ignored