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Search for Users throws up an empty result even though the user exists

When I search for a user by email, the evaluator shows an empty result even though the user with email exists in the database. Please see attachment for evaluator result from debugger.

I’m facing this problem within multiple places in the same app. “Search by email” throws up empty result, and so does “Search by first name”. (Each search is being done in different places within the app.)
search for users - empty

This is probably being blocked by the privacy rules. Access your database and make sure you have permission to see all users!

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