When some (but not all) users try to either sign up or log in, they’re receiving a popup message that says “Sorry, your login session has changed / expired…please try again”. When they try again, they see the same message.
The issue is happening across multiple browsers (Safari, Chrome, Firefox) and device types (phones, tablets and laptops) and is recurring for the users who are seeing it, but we can’t recreate it from our side.
To see the login or signup forms that are failing here, the user has to be delivered to the page in a logged out state, which means they’ve either had to click “Don’t remember me”, logged out at the end of their last session or be browsing from an incognito window.
Posting this one here as it’s one of those cases that’s tough to resolve through Bubble’s traditional bug-fixing structure because it only happens to some users and we can’t recreate it from our side. Hoping someone has seen and fixed something similar in their app because this has shut 20 of our paying users out of their accounts over the past week.