Stripe cancel URL doesn't trigger WF "when a page loads"

Need help
1

Hi- I am setting up my payment system with Stripe, and it seems that if I click the “back” button from Stripe checkout, it would redirect me to my cancel URL but not trigger the WF for “when a page load.” This fully works for success URL.

Not sure what’s going on?

2

share screen shots of your setup…maybe you did not setup a trigger for cancel

3

Solved! The plug-in was encountering an error and stopping the WF midway.