Stripe Customer Portal Error


Hey guys ive been trying to figure out whats going wrong here. im trying to set up my customer portal and i keep getting this error when i try and access it.

The service Self Service Portal - Stripe Portal just returned an error (HTTP 400). Please contact the plugin author directly for feedback. Raw error:

"error": {
"code": "resource_missing",
"doc_url": "",
"message": "No such customer: 'cus_Ilyt6zzddVuYbv'",
"param": "customer",
"type": "invalid_request_error"

Ive tried following along to every guide and video out there and i still get this error any help would be so appreciated! thanks in advance

  • ryan
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Hi @rap02739,

Like bubble, Stripe has a dev and live version. Have you ensured the customer id you’re using in bubble matches whatever stripe version you’re using? They are not shared.

If the customer does not exist in Stripe, there’s an action in the plugin to create a customer, and you can save their Stripe customer id from there, too.

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i forgot what i was doing wrong but i think it was something in my stripe account Thanks!

1 Like