Trigger workflow when data has been "seen"

Making a “messaging” capability to my app and struggling with notifications.

I want to trigger a workflow that clears a “message” notification after a user has “seen” the message. Any ideas how to trigger a workflow when that piece of data has been “seen” by the user?


Hi there, @michael40… I think it would help to know what “seen” means. Is there an action a user has to take to “see” a message? If so, you could trigger a workflow off of that action that does something such as setting a yes/no field on the message to yes to denote that the message has been seen, and then you could only show message notifications for messages where the field is set to no.

Anyway, just some food for thought there, but more details about your use case would probably help for someone to provide a more targeted suggestion.