Update: Postmortem on April 24 incident

[jayvee.nava]

Bubble Down May 6

Hi all, Earlier today, we had two infrastructure incidents. The first one was a database latency issue that caused downtime for some of our main cluster apps, and lasted from approximately 3:02pm to 3:26 pm ET. The second one was a denial-of-service attack that caused downtime for all main cluster apps, the editor, and the subset of Dedicated functionality that depends on the main cluster. It lasted from 3:36 pm to 4 pm ET (with some issues lingering til approximately 4:10 pm ET). Both inciden…