Web Self Storage API - Error, Status code 500

Need help APIs
1

This is my first post to the forum so I might not have the proper etiquette. I am working with self-storage software from U-haul known as Web Self Storage. They have an API and I have a functioning API key. I have successfully initiated GET requests but I am failing with my POST request.

image
image1408Ă—502 23.6 KB

Trying to set up a POST call. Everything is working perfectly in Postman but I cannot seem to get past this error in bubble API connector.

The API documentation does not show an error 500 so I am wondering if this is a bubble error or if anyone has any suggestions.

1 Like
2

Can you share your API Connector settings?

4

image
image1636Ă—1351 96.8 KB

image
image1592Ă—1436 179 KB

image
image1415Ă—1335 144 KB

5

You need to set Content-type header with application/json value

6

Thanks for the advice. I tried that but I might have made a mistake because it still failed.

image
image1589Ă—1393 174 KB

7

It’s also possible that your json is not correctly set. For example: you have address2, set to allow blank. but it doesn’t mean that it will be set to null (maybe to “null” that is not the same thing). you can try to remove this line and test again.
What you can do to help you debug, is to send the Postman call to a requestbin endpoint. Do the same from bubble. compare both payload and headers.

8

I sometimes face similar issues when integrating APIs with different platforms. It can be challenging to pinpoint whether the problem lies with the API or the platform being used. How does Bubble.io handle error reporting, and does it provide any detailed logs that could help diagnose the issue? Also, I’m curious if anyone has experience with integrating Kinnovis or other self-storage software with Bubble.io and can share any tips on troubleshooting such errors.