I’ll be adding a payments function soon, and I assumed I’d go with Braintree (by Paypal) since Paypal is way more widely known that Stripe, and personally i ALWAYS choose to pay with Paypal given the option.
BUT, I was just reading a thread on Reddit (r/startups) that was saying if you’re accepting international payments through Paypal, that you’ll actually end up paying around 10% in fees rather than the much lower fee advertised. (Seems like this wouldn’t apply to Braintree direct card payments and ApplePay etc, but if the customer uses the Paypal option, and i think most will, then it’ll apply right?)
Here’s the exact thread btw:
And also, it says on the Braintree website that for every chargeback that occurs, they’ll charge you £20. Which seems outrageous, since in my experience, fraudulent customers can make a chargeback request via Paypal at any time and pretty much will have it granted immediately (which happened to me multiple times in the past). Looks like Stripe charges £15 for the same, but perhaps that they’re more fair with dealing with the outcome?
So just wondering, if anyone here can confirm or deny which has the lowest fees for international payments … Braintree, and/or Stripe? And which is least suceptible to fraudulent chargebacks. Would be super useful knowing which is better to use.
[Note: in my case, i’d be selling non-refundable “credits” which can then be spent on uploads in the app, so no physical or digital delivery required, rather just an immediate update to the User’s “credits” field in my database. Hence no chargebacks should EVER be possible really. Also, I’m in UK (£) but assuming US ($) will be the biggest market]