Notwithstanding the execution issues with recurring events, has anyone noticed how the billing suddenly got way more expensive?
This is just one of many recurring events we have…
This is just one of many recurring events we have…
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We’ve also almost tripled WU so far this billing period. Can’t find any explanation for the surge.
Edit: Been going over the daily metrics, and it’s not very consistent. The first few days were much higher than expected, while the past two were closer to normal, so our issues are unlikely to be related.
We only discovered this by looking at specific flows and their costs in the logs. We’ve placed a bug ticket now to get feedback from Bubble.
Curiously it seems any workflow that uses SQL calls has gone up in cost by 4X. @josh What is going on here?
I’ll ask internally if the team has detected any changes.
Have you submitted a support ticket yet? They can also troubleshoot your app
It is urgent to change Bubble’s pricing method, as it makes applications unviable. The lack of control over costs makes it difficult to scale the project. This WU method is already obsolete.
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Yes i’ve noticed this with a client - it exploded his costs
The ticket has been submitted. It is rather concerning that official Bubble communication around the matter has not been forthcoming. If I have a SQL issue, then odds are everyone has.
Under the WU model one would assume Bubble has certain checks built into their IT Control Frameworks to pick up spikes and irregularities. WU is after all virtual money to them.
So, is Bubble trying to pull a fast one and do EXACTLY what I said they would do 2 years ago or are their Support and PR departments just not on their A game?
Also same here, I preformed a back end workflow that, by Bubble’s pricing should have only used around 11,000 WU’s, but ended up using 47,000. I made a change to 4,000 records and didn’t think I would use even close to that.
I haven’t messaged support yet but I’m going to.
Yes !! I have noticed this in one of my applications few days ago. Surprisingly, the same backend workflow that runs on nearly the same amount of data and the WU consumption hiked from around 4,500~5,000 WU to around 8500~9000 WU !!
I’ll do a +1 here. I experienced hike in WU usages too. I just thought that maybe it could be related to some workflows I ran, but on back of my mind I knew that I had not run it so many times and not for as many days as I am seeing the hike in WU usage.
But it is so hard to quickly point out what’s going wrong to be able to raise any bug report etc.
Pricing being on the basis of WUs is so very risky due to all these. Bugs can easily work heavily against us without costing anything to Bubble.
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Thanks @fede.bubble !
I have submitted a support ticket.
Experiencing the exact same thing. Daily WU used to be around 7-8k for us. Now suddenly they’re reaching 15-20k for no discernible reasons.
Thanks for pointing this out. I also noticed a sudden surge starting from the Feb 28th as well. My app’s WU usage is about 2-3 times more than what it used to be before?
Just checked my apps. Noticed the same thing, increased in average daily WU usage. Noticed the upticks happening after the server downtime. Not as much as 2-3 times but a noticeable increase versus historical data.
Well, the issue has been resolved for me and a credit it seems is on its way. Is it a full credit for all days where we had issues? No, but at least they are crediting the day when things went really pear shaped, which should put us below our 3Mil WU budget.
After 2 weeks of having my devs focusing exclusively on optimizing WU we can get back to adding value to the business.
Was there an official response/explanation from Bubble on this?
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Just that the issue was resolved and that a request for credit was submitted. Honestly, as someone that has put the fate of our company in an ERP built on Bubble, I do not consider the response received comforting, but life cannot always be sunshine and roses, can it?
I wonder how many other apps were affected whose owners/devs didn’t detect the spike and didn’t request credit.
Seems strange that there are bugs in WUs metrics and charges, I mean who would have guessed it? The main issue with WUs pricing is that at any given moment Bubble can introduce a bug inadvertently that can do this type of damage to their reputation and their trust factor.
It is a shame they didn’t have the foresight to make WUs a priority and ensure it is Bug free and any updates would likely not introduce bugs to the system.
Did you ever isolate if the issue only affected activities associated with SQL or did it affect other native functions in Bubble?
@fede.bubble can you please work with bubble to get an official explanation on this, along with what is being done to?:
a) Prevent this from happening again
b) Detect similar issues in the future, and be forthcoming to your users on what has happened
We deserve it.