Today one of my clients started to be unable to open my app. He gets this error: “Your browser was unable to load some necessary resources”
I’ve seen this before (here and here) and guided the client to clear the cache but didn’t work. I personally went there and the situation is the following:
- other devices can open my app
- the device havig a problem is an ipad with iOS 12 (cannot upgrade as it’s an old device)
- I cleared the cache of the browser Safari but didn’t work
- we initialized the ipad to make sure everithing is clean but didn’t work
- we tried to connect the ipad to different networks (also my personal hotspot) but didn’t work.
- I also tried to add the following paramenters
?bubble_no_third_party_plugin=true&bubble_safe_mode=truebut nothing - the same ipad has been able to open the app for the last year and up to this morning.
- I haven’t changed the app in the last weeks
Does anyone have a clue? Thanks in advance.