Hi all,
I’m not entirely sure if this is the same issue, but it seems likely.
A number of my clients reported their emails not landing to Microsoft 365 accounts (starting toward the end of last week).
Today we found that the logo used in the email was the issue. Of course, our images are hosted with AWS. When we changed the logo to one hosted elsewhere, the emails landed in outlook business inboxes again.
For the record emails were still working to gmail and personal outlook accounts but were not landing in microsoft business accounts (even to the junk folder), they were being quarantined as suspected “phising”.
As a fix, we will host our email logo in the root directory instead.