Hi all – an update and a bit more visibility into what happened:
- CloudFlare got back to us with a root cause analysis of the incident. This was apparently not a malicious report. Rather, someone reported a user app hosted on us as a phishing website. Due to an error by the agent handling that investigation, all of bubble.io was marked as phishing instead of that one user app. CloudFlare shared with us what they’re planning to do to prevent occurrences like this going forward, and we believe they’re addressing the situation with the appropriate amount of seriousness.
- At this point, we’re tracking down any remaining antivirus or firewall products that still have us blocked. We believe that those products are downstream of CloudFlare’s notifications, and will likely fix themselves on their own now that CloudFlare’s corrected the problem on their end, but insofar as we (or you) can file reports with the software vendors’ false positive forms, it might be possible to accelerate that process