Access Denied on Recently Uploaded Files

Need help Database
1

Was there a change made in the last day or two related to how Bubble handles uploaded files to S3? I haven’t changed anything in my app’s code, but any files that were recently uploaded are now giving an error message when I try to access them:

{“error_class”:“Unauthorized”,“args”:{“code”:“1696721######x569451638009######”},“message”:null,“translation”:“Permission denied”}

I’ve checked my privacy rules and don’t see any issues there. I noticed that the link to the files in my app are now using my subdomain as opposed to linking to bubble.io’s cdn. Perhaps something recently changed with that which is causing this new error behaviour?

Thank you,
Kent

2

Hmm… what do you mean by this? Looks like files are still under a bubble.io subdomain for me
image

It’s hard to say what the issue is. Is your files being uploaded from the frontend of your app or via the backend (i.e., the editor?)

3

Were you able to solve this issue?
Im having the same error

{“error_class”:“Unauthorized”,“args”:{“code”:“1712935386642x943467772010545800”},“message”:null,“translation”:“Sorry, you do not have permission to view data for this app.”}

4

Unfortunately I can’t remember specifically what fixed this issue for me, sorry. I did get around the issue in the end though so keep working at it.

5

Thank you for the reply.
I found a solution. I was opening my email on a different browser than then one that had my account loged in and that was the issue.

6

I’m glad it was a simple fix. I was probably doing something silly on my end when I had this issue as well.

7

Hi everyone,

I’m currently stuck on video #64, “Downloading File” (Lesson 7.4) of the new “Getting Started with Bubble Series” YouTube course by Gregory John.

I get a quite similar error:
{“error_class”:“Unauthorized”,“args”:{“code”:“1729242195772x995678094512948600”},“message”:null,“translation”:“Permission denied”}

In the course, we learn how to build a job board, and I keep getting an error every time I try to download a candidate’s CV (PDF file), even though I’m logged in as a company. I’ve double-checked the privacy rules, and everything seems to be set up correctly, especially the “view attached file” permission.

Thanks for the help!

8

Hi everyone,

Just wanted to leave an insight here for anyone who comes across this thread in the future.

I recently encountered the same issue with files that I store using a backend workflow on a list of file URLs. In this system, documents are shared across different companies, but due to privacy rules, a user can only view documents belonging to their own company—unless a document has been explicitly shared.

Long story short: after reviewing the privacy rules, I noticed that the images embedded within the documents were not appearing for users outside the company that originally created the document.

I double-checked all privacy rules related to the image across the relevant tables: Document, Doc_Content, and Repository. I even tried disabling all privacy rules temporarily, but nothing seemed to work.

Then, I checked the File Manager tab and noticed this pattern:

image
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Clearly, it was related to something in the database—but what exactly?

After some investigation, I found the root cause: it was tied to the Company thing. I needed to create an additional privacy rule to account for this relationship, and once I did, everything worked as expected.

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