Adding "tags" to tickets in ticketing system

Need help
1

Hi there!

I’m trying to create my first bubble app. I’d like to get to know the system with a simple ticketing system.

The idea is essentially :

  • A ticket can be created, that has a title, text, and a list of tags - which can evolve over time.
  • I have created the data type “tags”, with a “tag title”
  • On the ticket creating form, I want all the existing tags to show up, and be clickable, so when I click “Create”, it registers the ticket name, description, and the checked “tags”.

Later on, I want to be able to click a ticket card (from a grid view of cards), and be able to load all associated information contained in that ticket.

I’ve read the documentation, watched youtube videos.

I’m currently working on the ticket creation form. I’m managing to save the ticket’s name and description to their data fields, but I can’t seem to associate the selected tags to the ticket.

Help appreciated!

2

You can use a custom state to do manage the list of selected tags so that when you click the create button, you can add that list of selected tags to the ticket.

A rough outline of how to achieve this is as follows:

  • Create a “Selected Tags” custom state which is a List of Tags.
  • Add a workflow for when you click on the tag/checkbox to add/remove that tag to the Selected Tags.
  • In the Create Ticket workflow, set the List of Tags field to the “Selected Tags” custom state value.
3

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