Appointment Reminders?

Hi all,

My app contains a calendar within which users can book appointments for their clients. I would like to create a feature which will send out SMS and or Email reminders to clients at a custom time before the appointment, one hour before for example. I am wondering how to do this and what the most efficient way to do this is in terms of WU units. Thank you for your help!

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Schedule workflow to send out each reminder if your reminders are not very frequent.

If they are frequent, maybe you can have a generic workflow scheduled to run every 15 minutes (or one hour or whatever frequency that suits you), and it can check all the cases where reminder needs to be sent, and sends reminders.

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