The big problem with not providing support ticket help to paying customers and only using this user forum is that ultimately there is almost no point in providing the User Forum due to the unorganised nature of it.
We are expected to search through completely unrelated problems in order to find an answer or to just create a new topic because we don’t have 5 hours to read through possible answers. Doesn’t this frustrate even yourselves when you know someone has asked the exact same question but no one can find it because it has no keywords in the title or is buried in existing questions?
Can we PLEASE get the forum sorted into feature areas so that we can quickly go to a forum section for help.
Some suggested areas are:
Permanent Bubble Examples
it could even go right down to certain elements eg.