Checking if the user already exist doesn't work

I’m trying to run a workflow with creating an account for someone else. And I checking if the user with input email already exist by using “do a search for”. And it never works. It’s also doesn’t work if I use checkbox “return the user if already exist”. So workflow everytime recreates the same user.

Hi there, @zelftb… with regard to why an existing user can’t be found in a search, the issue could be related to privacy rules, specifically this rule. So, check out that link and see if it helps.


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Check privacy rules

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yes it works. Have to check the option “find this in searches” on.

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