Checking if the user already exist doesn't work

Need help
1

I’m trying to run a workflow with creating an account for someone else. And I checking if the user with input email already exist by using “do a search for”. And it never works. It’s also doesn’t work if I use checkbox “return the user if already exist”. So workflow everytime recreates the same user.

2

Hi there, @zelftb… with regard to why an existing user can’t be found in a search, the issue could be related to privacy rules, specifically this rule. So, check out that link and see if it helps.

Best…
Mike

3

Check privacy rules

4

yes it works. Have to check the option “find this in searches” on.
Thanks!