Cloudfront - Access denied

hlne · January 5, 2021, 5:08pm

Hello,
I am getting the following message in chrome, firefox, safari browser on Mac and windows.
We are not able to connect to the editor, live, bug report page nor any bubble.io page (except forum.bubble.io)

Here is the message:

"Your browser was unable to load some necessary resources, contact your IT network administrator and ask him or her to allow access to

dd7tel2830j4w.cloudfront.net/
d1muf25xaso8hp.cloudfront.net"

I’m based in Paris, France, one of my co-workers is facing the same issue with her own application.

Thanks

johnny · January 5, 2021, 5:19pm

Weird… it’s working for me in the US. @eve gonna give you a ping

hlne · January 5, 2021, 5:30pm

Thanks Johnny!

andrew.mcdonagh · January 12, 2021, 9:45pm

Yes I’m getting the same

No idea what it is about

cc @emmanuel ?

hlne · January 13, 2021, 3:44pm

Hi Andrew, in my case I find out the issue was coming from my wifi operator.
I had to set my IP to whitelist
Hope this could help

andrew.mcdonagh · January 13, 2021, 7:01pm

Thanks for the heads up @hlne.

That’s not a scalable solution though. Need to ensure it doesn’t effect end users, because it’s adding more than 3 seconds to the page load time.

andrew.mcdonagh · January 14, 2021, 3:39pm

Hi @hlne,

I solved the mystery for me, it was due to a plugin.

For details see : Cloudfront KILLS page load times?

system · January 19, 2021, 5:08pm

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