Help! Verifying SendGrid - Bubble Not Updating domain for email

[DataJunky]

Hi Bubblers,

I have recently updated the domain for my app and from a web perspective (ie pages) everything is working fine. However, I am trying to verify the Sendgrid API Key. I keep getting a message from Bubble saying that it tried to send a validation email (to sendgrid) from email admin@(the old domain).net.

As I indicated above, the new domain is working fine for the bubble app except for connecting to Sendgrid. I figure that for some reason the old email setting is stuck but I can’t see anyway to change it in bubble so that it tries to confirm with another email. There is an input box for sender email where I have entered admin@(the new domain).com that has been verified by two methods by Sendgrid . entering the admin@(new domain).com does not make it work, nor does leaving it empty.

Note
I have verified the admin@new domain).com - email with sendgrid successfully
(Shout out to No Code Academy not sure what his handle is in the forum for a great video on how to do this). Unfortunately, my situation does not fit to his solution.

[DataJunky]

I was just about the post this when I heard back from support. They were able to fix things in the backend.

Was not going to post but realized that this might be useful intel for others.

A big thank you to Bubble Support!!!

[manu.denault]

You’re lucky because now they are down, can’t send the lost password email to the client and they can’t verify my SendGrid API Key. I have the same problem you had, everything is set up correctly and running but keep having this validation email problem. They are down again and I’m affected while I should not… frustrating how they are down often lately.

[whimsi]

I have the same issue. Support has not responded, anyone know a way to resolve this without them?