Help with Facebook Pixel Tracking

Need help APIs
1

Hi -

So I’ve recently setup my facebook pixel to trigger events through google tags manager which it is successfully doing as I can see test events tracking properly.

However, my issue is that when I try to run a retargeting campaign for people who have viewed my website within the past 30 days, I am getting 0 impressions and 0 reach. I’ve reached out to facebook as I believe this is more of an issue on their end, but wanted to see if anyone here ran into a similar issue.

One thing I’m thinking it could possibly be attributed to is around having to upgrade to the latest SDK. Below are a set of instructions that facebook provides to upgrade this, but with bubble’s ‘no code’ I don’t know where this would be added.

Any help would be appreciated :slight_smile:

INSTRUCTIONS FROM FACEBOOK:

Step 1: Update the Facebook SDK for iOS

Using Cocoapods
If your app integrates with the Facebook SDK for iOS using Cocoapods, follow these steps.

  1. Add the code to the podfile for the packages that are used in your app.

Example:

pod 'FBSDKCoreKit', '~> 8.0.0'pod 'FBSDKLoginKit', '~> 8.0.0'pod 'FBSDKShareKit', '~> 8.0.0'pod 'FBSDKGamingServiceKit', '~> 8.0.0'

  1. Run pod update.

Using Swift Package Manager (SPM)
If your app uses SPM to integrate with the Facebook SDK for iOS, follow these steps.

  1. In Xcode, click File > Swift Packages > Add Package Dependency.

  2. In Package Repository, enter the repository URL: https://github.com/facebook/facebook-ios-sdk.

  3. In Version, select Up to Next Major and the default option.

  4. Complete the prompts to select the libraries you want to use in your project.

Recommended:

Turn on Advertiser Tracking Enabled

AdvertiserTrackingEnabled is a setting that allows you to receive a status from iOS 14 devices. When set to Yes or True, you can monitor the number of devices that are sending certain data within the app. Without AdvertiserTrackingEnabled turned on, app events from iOS 14 devices will not be counted, which will impact ad campaign performance. By default, AdvertiserTrackingEnabled is set to No or False.

The Advertiser Tracking Enabled topic in the Facebook Developer documentation shows you how to enable and disable advertising tracking.

Step 2: Release Your App

Follow instructions on developer.apple.com to submit your app to the App Store.