HTTPS site can't be reached

Need help Database
1

Hi there,

I’m on a bubble personal plan and marked the checkbox for the SSL encryption a few days ago. If I want to enter the website with https:// in the URL, however, my browser (Chrome) tells me

This site can’t be reached

medilatam.com unexpectedly closed the connection.

Try:

ERR_CONNECTION_CLOSED

Would be glad if anyone could help me out here.

Thanks,
Kilian

2

@kayne1900 Please check your DNS records as the app settings are flagging issues. If the issue doesn’t resolve in 24 hours, please send Support an email.

3

Hi @neerja, in fact there is an alert for the DNS:

55
551265×148 18.8 KB

I’ve been ignoring it so far since the manual only told me to delete the A records, not the AAAA records. Should I do it? If so, with which values do I have to replace it?

Cheers,
Kilian

4

@kayne1900 AAAA record shouldn’t be required. You can try removing it.

1 Like
5

Worked. Thanks a lot! @neerja

6

Where did you see the alert for the DNS that you posted a screenshot from at?

Just upgraded from version 6 to 10 of bubble and getting this error. No idea where the alert is at though that fixed your issue.

7

OK…so found the same thing that kayne put in his screenshot, minus the blurb about “we found DNS records…” And i hit delete, so it deleted both the Type A things.

Says can take up to 48 hours for changes to take effect. Not sure if those Type A were supposed to be there or not.

8

alright, what i saw was on domains.google.com (so the registrar) didn’t realize he was looking at bubble until after bubble said hey stupid put this in your registrar.

So i reput the stuff in and the Live version is working but the preview (test) version still aint working.

UPDATE
i deleted the https and it worked.