Is bubble down? Is it just my site? "Forbidden error 403"

I’m getting the following when viewing my web page… which was working just fine yesterday. Thoughts?


You don’t have permission to access / on this server.

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

All good here I’m afraid.

Please send Support a link to your app.

They emailed me and it started working again!

Yes, something definitely went down for me. For about 10 minutes non of my pages would load and I was getting the message about not being able to load the three different urls that Bubble uses on aws (can’t remember their names now and can’t re-create it!). My internet was working well at my location.

When I went to then everything looked like it was up. I didn’t receive any sms messages about an outage.

@neerja, can you help us understand how the server can clearly be mal-functioning but not be shown as such?

Thanks! :slight_smile:

It’s the pages it said it couldn’t load…

@antony The issue can also be your browser/network. Happy to review your bug report independently if you are encountering recurring issues.

@neerja But my browser and network were fine. I could view other sites. I was operating in two different browsers (chrome and IE) and had the problem in both… and then it fixed itself in both 10 minutes later. I read various articles on a news web site until it was fixed!

@antony There might definitely be an issue but it seems unrelated to OP issue so send us a note with any additional context.

@neerja All I can tell you is what I have already written here.
When you say “send us a note”, what form of communication do you refer to?

I think she means email :e-mail:.

This topic was automatically closed after 70 days. New replies are no longer allowed.