I need help
email confirmation link sent to email is only working on desktop but doesn’t work on mobile
Do you have 2 different versions or is it the same page?
it is same page
It is the same page
Can you try now? Bubble’s email service was down for some time and they have rectified the issue now
it’s still not working
when i click the link on gmail
it shows confirm email button
now that confirm email button is meant to be clicked and change the confirm_email field to yes
but on mobile it doesnt change
it’s still not working
when i click the link on gmail
it shows confirm email button
now that confirm email button is meant to be clicked and change the confirm_email field to yes
but on mobile it doesnt change
I’ll have to take a look at the application in that case since I’m not sure. Feel free to schedule a 15-min consultation with me and we can take it from there.
thank you so much
i have just scheduled our meeting by 2:30pm
west african time
our meeting starts in 1 minute
i’m already at google meet
We got on a call and figured out the solution. It’s got to do with the cookies in your browser. If they are disabled or your browser is running in safe mode, if you use the confirmation email URL (that you get from the Bubble workflow action), it does not log you in.
Enable the cookies and you should be good to go for testing. Once you take it into production, configure a domain so that the browser sees it as a trusted site and not something malicious.
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