Users must confirm emails first before they can do other tasks

Need help
1

Hi, Bubble’s email support are not responsive anymore even if I’m a paying customer. I also read from other threads in this forum that it happened to other paying customers too. I think they are forcing me to just post my questions here. That’s really unfortunate.

Anyways, can someone please share what’s the best way to set up email confirmation? I just tried but it failed. It seems like the “confirm-email” variable doesn’t update even if a user clicks on the link.

Please share steps if you can. Thanks.

1 Like
2

I’m not sure what you mean by ‘make users click on that email link’…

Are you saying that your users are not confirming their emails?

Or is the question about something else?

3

Yeah I mistyped that and just updated now. The confirm-email variable doesn’t seem to update. I’ve seen some workarounds using SendGrid but why use it when Bubble has it’s own solution. How do you implement your own email confirmation workflow? Thanks

4

So you’re saying the User’s ‘Email Confirmed’ field is not being set to Yes when the link in the email is clicked?

How are you checking that?

I’ve never experienced any issue with this function in any of my apps.

5

I had to assume that’s the case because I click on the links and still it executes a conditional workflow that should only run when [email-confirmed] is set to NO.

6

How did you set it up? If you don’t mind me asking.

7

I’d guess it’s more likely to do with the way your workflows and/or conditionals are set up, than the confirm email function not working…

You can check things like that in the debugger, or just create a simple test element to display the current user’s Email Confirmed data.

Or maybe share some screenshots here if you like.

I just use the send confirmation email action - and the rest woks as expected.

8

Yeah, I’ll get back to you on this. I had to remove the workflows so I can get the app working without any hitch for now. I think I should have not upgraded to responsive, I’ve been getting all these weird errors/bugs/etc. Thanks bruv

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