Hi all,
When I test entering a wrong password on the BubbleGo app, it works:
But not on the published App (app Store)
Anyone having the same issue?
Thanks!
On the published version, are you using your app’s live database credentials?
Yes, and it works fine when I enter the correct password, but if I enter an incorrect password, the popup doesn’t show up and then the app if stuck.
App was rejected on the app store:
"Guideline 2.1 - Performance - App Completeness
Issue Description
The app exhibited one or more bugs that would negatively impact users.
Bug description: there was no reaction after we clicked on “login”
Review device details:
- Device type: iPhone 13 mini
- OS version: iOS 18.4
Next Steps
Test the app on supported devices to identify and resolve bugs and stability issues before submitting for review.
If the bug cannot be reproduced, try the following:
- For new apps, uninstall all previous versions of the app from a device, then install and follow the steps to reproduce.
- For app updates, install the new version as an update to the previous version, then follow the steps to reproduce."
Anyone else having issues with this on their testflight or published app? (it is only when entering incorrect credentials)
1 Like
Yesss, experiencing this same thing too just tried to get my app published to testflight 
For me, its throwing up a temporary error alert too
Been rejected twice 
I opened a ticket for this but haven’t heard back from the Bubble team yet. @nick.carroll anything you could do to help us out? This is a big blocker if several apps are rejected on the app store. Thank you!
When did you submit the bug report?
7 days ago, I just got an answer that it was sent to the engineering team
Gotcha, found it. This one has been easy to reproduce - we are looking into it asap
2 Likes
+1 same here
1 Like
Hi, I found that it also is an issue when people sign up and enter an incorrect pwd or pwds that don’t match. On the BubbleGo app, it shows the popups, but on the testflight or apple store app, it doesn’t and then make the app completely unresponsive
BubbleGo app popups that don’t show up on testflight / applestore app:
+1 ive reported this issue too a while ago, to make things worse on published apps it locks the screen so the user does not know what to do when they type wrong password @nick.carroll
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