I have two mobile apps that are set up to use Geo addresses - one works and the other doesn’t. I have swapped iOS and Android API keys between the apps, and it doesn’t matter which I use; the app that works still works, and the app that doesn’t doesn’t. It is driving me nuts!! I’ve asked support,…

Same issue here. I also think there’s something wrong with the Geocode API. I reported the bug to the support team on August 15. They followed up and said they were able to reproduce the bug on August 19. Five weeks have passed — I’ve paused my project and I’m still waiting… (Meanwhile, I’m looking …

I’m still waiting for responses from 6 months ago… I gave up, focused on my web app instead until it’s all squashed out.

Hi @fede.bubble can you please check this? It’s been too long with no real feedback or even the hint of a resolution. I also note that the ticket was closed!! This is causing me some serious problems now. I need to have a direct conversation with someone who can really help.

I sent a message to the support team to look into this :+1:

update: I just found that this issue has finally been fixed on my end.

Native Mobile App - Addresses

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fede.bubble September 26, 2025, 1:46pm 3

@minxiao625 I checked with the support team. Looks like the reason you haven’t heard back is because they are waiting on engineering to triage and address the issue. Sorry for the wait

Really slow tech support

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Native Mobile App - Addresses

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