o PDF Conjurer simplesmente parou de funcionar, alguém com esse problema?
O meu também!
fiz alguns testes aqui, e parece que o problema é só com imagens, texto e tabelas ele consegue gerar.
I did some tests here, and it seems that the problem is only with images, text and tables that it can generate.
Hi @dhdonato, @acdeassissantos,
Thank you for reaching out.
We’ve confirmed with our development team that the Heroku service is currently down.
We’ll notify you as soon as the Heroku service is up and running again, and everything, including the plugin functionality, should be restored.
We apologize for the inconvenience and appreciate your understanding and cooperation.
Best regards,
Support Team
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Thank you for your feedback — we look
Hi,
Same thing here.
Is the problem the same as three months ago?
Thanks for the feedback, we’ll wait.
I face the same problem, After the workflow finishes, I am not able to download the pdf generated by pdfconjurer.
Any updates ?
Hello, for my part, if I disable images in the PDF, it works (same bug every time).
In conclusion, the bug is still present.
Hi everyone,
Thank you for your messages and your patience. Our team is actively working on this and closely monitoring the Heroku servers. After reviewing the Heroku logs, we confirmed that the server was affected by a broader platform-level issue, rather than a code error. Although their servers have been partially restored, they are still experiencing difficulties processing all the data, which is causing delays and errors.
We are also exploring alternative solutions and planning to transition to more reliable services, potentially adding 1 or 2 additional services. However, this research, approval, and integration to all plugins will take time.
As soon as we have any updates from the Dev team, we will reach out to you immediately.
If you notice any changes within the plugin performance please let us know.
Thank you for your understanding and cooperation.
Best regards,
Support Team
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Hello,
the heroku server seems to be back to normal but for the moment it’s still impossible to generate pdf’s with images on our side.
Do you know when the bug will be fixed?
I have this same problem in my apps, the app is completely stopped
For a paid pluggin, the service hasn’t worked for two days now…
Any updates from your side @ZeroqodeSupport ?
Hello everyone,
Thank you for your messages and reports, and please accept our sincere apologies for the inconvenience caused by the recent Heroku server outage.
After reviewing the Heroku logs with the dev team, we’ve confirmed that the issue was due to a broader platform-level problem, rather than a code-related error. While Heroku’s servers have been partially restored, they are still facing challenges with processing all the data, which is leading to delays and errors.
Please rest assured that we are actively working to resolve this as quickly as possible. We are also starting the transition of our plugins to more reliable services today, which will include both a primary server and a backup.
We’ll keep you updated with any progress as soon as I hear from the development team.
Thank you once again for your patience and cooperation.
Best regards,
Support Team
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Hello,
We are still having problems with the PDF with images not generating!! Our clients are having problems generating PDFs.
Any news?
By: Thiago
12/06/2025 at 1:28 pm - Brazil
Hi everyone,
We’ve successfully updated the PDF Conjurer plugin (free version) to version 5.21.0, which includes support for a dynamic proxy to address the CORS issues. This update provides a more stable and reliable version of the plugin, and we’ve completed the transition to more dependable services today, incorporating both a primary server and a backup.
In case you are using the free version of this plugin, please update to the latest version and let us know if everything is functioning properly on your end.
The PDF Conjurer Pro plugin has been successfully published with version 1.7.0.
Please make sure to update to the latest version and let us know if everything is functioning properly on your end.
Thanks again for your patience and cooperation as we’ve worked on resolving this issue., and we hope you have a fantastic week ahead.
Take care,
Support Team
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Hello again,
We’re happy to share some great news from our development team—Heroku’s service has been successfully restored. This means that versions before 5.18.0 of the PDF Conjurer (Free) plugin should now work as expected. Please note, however, that future outages may still occur, and unfortunately, we cannot prevent or predict them. Hopefully, things remain stable going forward.
If you decide to update the plugin to the latest version, there are a few important points to keep in mind:
Important Notice About Version 5.18.0+
Starting from version 5.18.0, some actions have been moved from the Free version to the Pro version of the PDF Conjurer plugin.
This change was made to simplify the codebase and better organize advanced functionality.
- If your app depends on actions that were moved to the Pro version, updating to the latest version may result in broken functionality or missing workflow actions.
- To restore functionality, you can either:
Revert to a previous version of the plugin (now supported again thanks to Heroku’s restoration), or
Upgrade to the Pro version for continued access to all features.
Both the Free and Pro versions now run on a more stable infrastructure, with primary and backup servers in place to improve reliability going forward.
If you choose to upgrade, please remember that the Pro version requires a separate configuration within your Bubble app.
You can learn more about the Pro version and its benefits in the plugin’s documentation.
If you have any questions or need further clarification, please don’t hesitate to reach out—we’re always happy to help.
Wishing you a fantastic weekend.
Best regards,
Support Team
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