Hi, I have set the Primary Language to Italian on App Store Connect, but the App Store listing still displays the app as “EN” (English).
It seems that the binary file (IPA) has English set as the default development region.
Does it seem the same to any of you who don’t use English? I also sent a report to support but it causes me problems because for example the date selector is in English of course.. This only happens on iOS.
Flagging to the team
To confirm what I say, I went to TestFlight and clicked on my latest build. From the screen at the bottom you can see that the metadata is set when you build the app in English unfortunately and this bypasses the Apple Store Connect settings.
I had reported it months ago but the support had told me that it had been a bad configuration on my part of the app, but the screen shows that it is the info.plist file that is the problem..
The support team’s response to this a few months ago was:
Hello Mario,
Thank you for your patience on this. This is Glen, chiming in.
I’ve just got an update from the team regarding your concern. Our engineering team looked into this behavior further and identified that this user was likely impacted by an edge case.
In our latest efforts to validate the problem, we don’t seem to be able to reproduce the behavior. Furthermore, we haven’t received any other reports of apps being published to the App Store with the incorrect language.
It’s possible that the underlying problem has been resolved on its own or through our engineering team’s overall efforts to improve the mobile platform.
Although we won’t be able to change the language shown for your app in the App Store, you shouldn’t experience this behavior with new apps that aren’t deployed to an already existing app in the App Store.
Feel free to reach back out if you have any other questions/concerns, and we’re happy to help.
Sincerely,
