Hi, I have set the Primary Language to Italian on App Store Connect, but the App Store listing still displays the app as “EN” (English).
It seems that the binary file (IPA) has English set as the default development region.
Does it seem the same to any of you who don’t use English? I also sent a report to support but it causes me problems because for example the date selector is in English of course.. This only happens on iOS.
Flagging to the team
To confirm what I say, I went to TestFlight and clicked on my latest build. From the screen at the bottom you can see that the metadata is set when you build the app in English unfortunately and this bypasses the Apple Store Connect settings.
I had reported it months ago but the support had told me that it had been a bad configuration on my part of the app, but the screen shows that it is the info.plist file that is the problem..
The support team’s response to this a few months ago was:
Hello Mario,
Thank you for your patience on this. This is Glen, chiming in.
I’ve just got an update from the team regarding your concern. Our engineering team looked into this behavior further and identified that this user was likely impacted by an edge case.
In our latest efforts to validate the problem, we don’t seem to be able to reproduce the behavior. Furthermore, we haven’t received any other reports of apps being published to the App Store with the incorrect language.
It’s possible that the underlying problem has been resolved on its own or through our engineering team’s overall efforts to improve the mobile platform.
Although we won’t be able to change the language shown for your app in the App Store, you shouldn’t experience this behavior with new apps that aren’t deployed to an already existing app in the App Store.
Feel free to reach back out if you have any other questions/concerns, and we’re happy to help.
Sincerely,
Hi, I’ve got the exact same issue. I want my app in French but Its written English in the App store connect and on the native date picker.
I reported it to the team and they had flagged it as a limit case.. but it is clear that the plist file of our apps is in English as I showed.. and you did it too.. I send your answer to the support team..
They just told me that they will report to the team again since they also found other apps with the same problem (they shouldn’t be in English, but they are). Thanks for the feedback it helped to get him reviewed!
I report the bug too. Hopefully it will be fixed.
However, I would like to bring this story to your attention. @fede.bubble @nick.carroll . You know how much I care about the bubble and how much I appreciate the work that has been done to put the mobile up.
However, it amazes me that the engineers dismissed me the first time as a borderline case. It was enough to look at the plist file to understand that the problem was there. This is not professional. I would have liked to have an answer like, we identified it, but we have other priorities now we will fix it (as for example it was done with custom markers on android)..
I hope this feedback arrives..
I’ll bring it up as well Mario, thank you for your patience with this
We are here to grow all together and improve 
Our engineers have been investigating this further and attempted to identify any iOS apps displaying a primary language other than English in the App Store. So far, they haven’t found any examples of this behavior, which suggests that this may not currently be supported — or may be an unimplemented capability on our end.
As a result, the team has created an internal ticket to add this to their backlog as a planned fix. While I don’t have a timeline to share just yet, it is now on their radar again and officially slated to be addressed in the future.
This is the engineer response..
We will be tackling this over the next 2 weeks. Apologies for the delay and confusion here.
Thank you Nick great news
Hi Nick, just checking in again. Since it’s been over two weeks, do you have any update on the progress of this fix?
Fixed by the team..
