Push notifications dont work

Need help
1

Hi guys I’m Katty.

I’m on FreePlan building a small mobile app to help shelter animals find homes.

I want the users to receive a push notification inviting them to open a video or photo in my mobile app (there are several videos/photos uploaded to the database of my mobile app.

The user receives a new push notification every hour, and every new push notification allows the user to open the next video/photo from the uploaded ones in database ).

When I open the app I don’t get access permission to show push notifications. And
the push notifications aren’t comin g too.

What am I doing wrong? Could you please tell me how to do this on the free plan? I’m testing it on BubbleGo.

2

Hi Katty,

A few things could be causing this.

On the Free plan, BubbleGo itself doesn’t automatically give you push notifications. Push notifications for native mobile apps require additional setup, including:

• Registering the app for push notifications
• Requesting notification permissions from the user
• Configuring the notification workflow correctly
• Testing on a real device (not all notification features work in preview)

For your specific use case (sending a new notification every hour that opens the next animal photo/video), you’ll also need a backend workflow that:

  1. Tracks which photo/video each user has already viewed.

  2. Determines the next photo/video in the sequence.

  3. Sends the push notification with a deep link or navigation target.

  4. Repeats every hour.

If you’re not seeing the permission prompt at all, I’d first check:

(1) Have you added the “Request Notification Permission” action in your app workflow?

(2) Are Push Notifications enabled in your Mobile App settings?

(3) Are you testing from the latest BubbleGo app on a physical device?

(4) Have you completed the required iOS/Android notification configuration?

One important note: BubbleGo has some limitations compared to a fully deployed mobile app. Certain notification behaviors can be inconsistent or unavailable until the app is properly configured and deployed.

Can you share:

(1) iPhone or Android?

(2) A screenshot of your notification settings?

(3) The workflow you’re using to send the notification?

That would make it easier to identify exactly where the setup is breaking.