You enter the rich text in another input box- and it is supposed to show the same in this rich text input box. Instead I get richtext mark down (photo below). It shows fine in the original input box. How do I fix?
That usually happens when the text is being treated as plain text instead of rich text.
Make sure the database field and the input displaying it are both set to “rich text”, not just “text.” If you’re copying from one input to another, use a workflow like:
When Input A changes → Set value of Input B = Input A’s value
That keeps the formatting instead of showing [ml][li] tags.
Happy to check your setup if you want to share a screenshot