Good day community.
How would you introduce a means for individuals to receive an email and get access to a secure page without entering their password?
The target audience for this enhancement is the elderly population, where login is a point of friction for many. They’d need access to a dynamic (non-standard) web form and it is entirely possible several emails to a unique form linked in each has piled up in their inbox.
I’ve considered sending a magic link but it expires in 24hrs and the emails could pile up with several links cancelling each other out.
I’ve considered a dynamic URL with temporary pwd but then I’ve reset their actual password, in the event they actually do use it. Also, again, the emails could pile up, many now with invalid temp passwords.
The best I can come up with is to force them through a magic URL process every single time, requiring them to bounce from email, to site, to email, and back to site in order to login every time. It doesn’t feel ideal for this persona.
Any recommendations/approaches I may not be considering?
Thanks!
) or you didn’t read further as to why I am trying to rule it out as an option.