Sendgrid rejection issues

Questions
1

Hi, fellow bubblers… im super frustrated!

Sendgrid is rejecting my requests/ signup and are not giving any reasons for this… we have populated all the correct data but still have the issue, now we cannot send any emails from native bubble… we are running a custom domain.

Apr 24, 2024, 2:54 AM PDT

Hello,

We appreciate your interest in Twilio SendGrid and your efforts in completing our account creation process. After a thorough review, we regret to inform you that we are unable to proceed with activating your account at this time.

Ensuring the security and integrity of our platform is our top priority, and our vetting process is designed to detect potential risks. While we understand the importance of transparency, we are not able to provide the specifics of our vetting process.

We want to emphasize that our decision is based on stringent security measures and our commitment to the safety of all our users.

Thank you for considering Twilio SendGrid.

Consumer Trust Support

Twilio SendGrid

2

They probably have strict requirements to reduce the risk of spam. A domain recently registered in Nigeria, for example, will unfortunately find it harder to get approved. You can try alternative email providers but whilst Bubble’s shared email is down, if you can’t use SendGrid, you do just need to set up another email tool using the API Connector.