SendinBlue email not working

Hello Bubblers,

I am using “Sendinblue” to send emails
I installed plugin “Sendinblue” added API Keys Correctly
I am on paid plan(Lite) of Sendinblue.

I selected “Sendinblue - Send SMTP Mail + Template (advanced)” from the dropdown
But its not sending my email (I don’t know how to debug that)?

Screenshot 2022-07-29 at 10.56.32
Screenshot 2022-07-29 at 10.53.07

Hi @vajihahmed, thanks for reaching out.

The body field in this action is using JSON formatting. Please be sure to check the correctness of inserted values by using a verification tool, like for example:

Also, while testing, to track possible errors, please use the Bubble Editor’s debugger as well as opened browser console.

In case the issue will persist, please let us know and share (here or in DM) a screencast with your use case and whole workflow settings.

Zeroqode Support Team

Thanks for your reply…
Actually It was JSON formatting which gives me the error…

Thanks for the link of “jsonlint”.
for all my future JSON i will use this.

1 Like

@vajihahmed, glad to hear that issue is solved :hugs:

If there will be any other questions about our products, tag us in a message and we will be glad to help you :slightly_smiling_face:

Btw, if you like our plugin, we would be grateful if you can rate it by going to the Plugins tab in Bubble editor. Find the plugin by name and it gives it as many stars as it deserves

The more feedback we get, the more motivated we are to make things better in Bubble.
Have a good day!

Zeroqode Support Team

Hi @ZeroqodeSupport ,

Thanks for the plugin. I successfully sent an email with this trigger action last month, but I don’t know why suddenly it couldn’t send an email any more. I have checked it with Jsonlint, and it’s already a JSON valid. Could you please tell me where I got it all wrong? Thank you so much in advance.

Hi @apeL,

Thanks for getting in touch!

It appears that we’re experiencing an issue on our end. We’ve already informed our developer team about this matter. We’ll be sure to keep you posted as soon as we receive any updates.

Feel free to reach out if you have any further questions or concerns in the meantime. Your patience is greatly appreciated. :slightly_smiling_face:

Best regards,
Zeroqode Support Team

Hi @apeL,

We greatly appreciate your patience. :pray:

After examining our demo page, we’ve identified the root cause of the issue. The issue arises from the “Replyto (email)” and “Template ID” fields – they need to be completed as per the documentation. When these fields are populated, the message is sent successfully.

To ensure successful sending, kindly verify that all the fields are filled out. You can also take a look at our demo page: Demo Editor Link

Moreover, double-check that the “template ID” is accurate.

Please let us know if the issue persists.

Best regards,
Zeroqode Support Team