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Sign in with Facebook does not work after a user already signed up with Facebook

Hello,

TL;DR - A user can sign-up with Facebook; however, when logging out and trying to log back in the user gets a message "We cannot link your account to this email because there is already an account for this email."

I signed up with a Facebook test user, which worked perfectly. I was able to sign up and go right into my app. However, after sign up, I logged out and tried signing back in by clicking the same sign in/sign up Facebook button. I was not able to sign in and I got this error message.

Screen Shot 2020-03-28 at 2.35.11 PM

I tried seperating the Facebook sign in/sign up button into two buttons; one for signing up and one for signing in but when creating a workflow for the button “sign in”, still no luck. Is there anyone that has run into this issue or can point me in the right direction?

Has anyone encountered this problem or can anyone help?

Thanks,
Josh

1 Like

Hi Josh,

Did you ever find an answer here?

Unfortunately no. I abandoned it but I believe it may have had to do something with the fact that I was still logged in when trying to re-sign in. I had the “keep me logged in” check box checked.

I realized this mistake about a year later. Are you running into the same issue?