Status update: Bubble app emailing via free/shared Sendgrid down

[fede.bubble]

From this week’s Stability Update

@josh

SendGrid outage for users without an API key (ongoing). We encourage all apps who use our “Send Email,” “Reset Password,” and other email-sending actions to provide their own SendGrid API key to ensure email deliverability. That said, to help accelerate development and let users try out Bubble without creating a SendGrid account, we do allow you to send a limited number of emails using a shared key that we manage on behalf of our users. Because this key is often used by users sending test emails, sometimes to non-existent email addresses, it sometimes gets flagged by SendGrid’s internal systems. This outage was caused because they disabled our shared key, and we’re working with them to re-enable it. This isn’t the first time we’ve run into this issue, so we recommend that any serious production email sending usage be done via your own API key.